At Cheap Clothifyx Store, we want you to love your fashion finds as much as we do! If you’re not completely satisfied with your purchase of our trendy jeans, flowy sundresses, or chic midi skirts, we’re happy to offer returns or exchanges within 15 days of receiving your order.
Fashion Tip: All items must be returned in their original condition – unworn, unwashed, with tags attached, and in the original packaging. We inspect every return to ensure our quality standards are met.
Our Hassle-Free Return Process
- Initiate Your Return: Email our customer care team at [email protected] within 15 days of receiving your package. Use our handy return request template below.
- Get Approval: We’ll respond within 24 hours (Mon-Fri) with a Return Merchandise Authorization (RMA) number and instructions.
- Package It Up: Securely pack your items with the original packaging and include your RMA number visible on the outside of the package.
- Ship It Back: Send your return to our warehouse at: Cheap Clothifyx Returns
2014 Glory Road
Mc Minnville, US 37110 - Get Refunded: Once we receive and inspect your return, we’ll process your refund or exchange within 3-5 business days.
Return Request Template
Subject: Return Request – Order #[Your Order Number]
Dear Cheap Clothifyx Team,
I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:
- Item(s) to return: [Product Name, Size, Color]
- Reason for return: [Please specify]
- Preferred resolution: [Refund / Exchange for [Product Name, Size, Color]]
Please let me know the next steps. Thank you!
Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number – optional]
Refund Information
Refunds will be issued to your original payment method within 5-10 business days after we receive your return. Please note:
- Original shipping fees are non-refundable
- You are responsible for return shipping costs unless the item arrived damaged or defective
- For exchanges, we’ll ship your new item once we receive your return
Non-Returnable Items
To maintain quality standards for all our fashion-forward customers, we cannot accept returns for:
- Items without original tags or packaging
- Items showing signs of wear, washing, or damage
- Final sale items (clearly marked during checkout)
International Returns
For our global customers (excluding Asia and some remote areas):
- Return shipping costs are the customer’s responsibility
- Customs fees are non-refundable
- Please mark the package as “Returned Goods” to avoid additional customs charges
Need Help? Our friendly customer service team is here to assist! Contact us at [email protected] with any questions about returns or exchanges.
Happy (and worry-free) shopping!
The Cheap Clothifyx Team
